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How do I add my business email to the Outlook app?

The Outlook app works the same way on an iPhone and an Android phone. Choose your password first, from the link in the Your inbox is ready email.

  1. Open the Outlook app. Tap your picture in the top left, then Settings, and under Accounts tap Add Account, then Add Email Account.

  2. Type your full business email address and tap Continue.

  3. When it asks which kind of account it is, choose IMAP. If it guesses a provider instead, tap Not your account type, or Change account provider, and pick IMAP.

  4. Type your password and the name people see on your emails, then switch on Advanced settings.

  5. Under the incoming server, type mail.gandi.net and your full email address as the username. Under the outgoing server, type mail.gandi.net again with the same username and password. Tap the tick in the top right.

If it asks for ports or a security type, use the settings below.

Username
Your full email address
Password
The password you chose for your inbox
Account type
IMAP
Incoming server
mail.gandi.net, port 993, SSL/TLS
Outgoing server
mail.gandi.net, port 465, SSL/TLS. If 465 won't connect, use port 587 with STARTTLS
Outgoing sign in
Yes, with the same address and password

Still stuck? Email hello@kitso.co.uk and we'll get back to you.