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  2. Business email

What are the settings for my business email?

Most mail apps only need your email address and password. If yours asks for more, these are the settings for every business inbox we set up:

Username
Your full email address
Password
The password you chose for your inbox
Account type
IMAP
Incoming server
mail.gandi.net, port 993, SSL/TLS
Outgoing server
mail.gandi.net, port 465, SSL/TLS. If 465 won't connect, use port 587 with STARTTLS
Outgoing sign in
Yes, with the same address and password

The username is always your full email address, not just the part before the @. That's the most common reason an app won't sign in.

Forgotten your password? Open Business email in your portal and choose a new one, or email hello@kitso.co.uk and we'll sort it. Then type the new one on each phone and computer you've added it to.

Still stuck? Email hello@kitso.co.uk and we'll get back to you.