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- Help centre
- Business email
What are the settings for my business email?
Most mail apps only need your email address and password. If yours asks for more, these are the settings for every business inbox we set up:
- Username
- Your full email address
- Password
- The password you chose for your inbox
- Account type
- IMAP
- Incoming server
- mail.gandi.net, port 993, SSL/TLS
- Outgoing server
- mail.gandi.net, port 465, SSL/TLS. If 465 won't connect, use port 587 with STARTTLS
- Outgoing sign in
- Yes, with the same address and password
The username is always your full email address, not just the part before the @. That's the most common reason an app won't sign in.
Forgotten your password? Open Business email in your portal and choose a new one, or email hello@kitso.co.uk and we'll sort it. Then type the new one on each phone and computer you've added it to.
Still stuck? Email hello@kitso.co.uk and we'll get back to you.
